FAQs

1. Does my lift need routine maintenance?

Quite simply yes. The Health and Safety at Work Act 1974 states you need to keep your lift in safe working order. Our service checks will help ensure the major safety features of the lift are checked on a routine basis. Routine lift maintenance can also help improve the reliability of the lift and prolong the life-expectancy of the lift components.

2. What does a maintenance visit involve?

This is Our fully trained maintenance engineers will attend to the lift on a routine basis. The lift fluid levels will be checked and replenished where required, the lift safety devices will be checked and a condition report on the lift will be completed and issued. The engineer will advise of any priority defects and be on hand to answer any questions you may have regarding the lift.

3. Do I have any other obligations?

The Lifting Operations and Lifting Equipment Regulations (LOLER), state you must have your lift ‘thoroughly examined by a competent person’. This will need to be carried out every six months for passenger lifts and every twelve months for goods lifts.

4. What is a LOLER Thorough Examination?

This is a routine examination of a lift or hoist. The examiner must be a competent person who has sufficient knowledge to detect defects or potential failures. The examiner may recommend the lift undergoes further tests where necessary. A thorough examination is different to a lift maintenance visit. Please follow the below link for further information: http://www.hse.gov.uk/pubns/indg339.pdf

5. Why choose White Lift Services?

We are a family run company that has been providing lift maintenance for over twenty years. Our dedicated engineers have years of experience and expertise to keep your lift running in the best possible condition. We also keep a large stock of spare parts and components, ensuring any breakdowns are resolved as quickly as possible.

6. Our lift was installed by another company, can I move to White Lift Services?

Yes. Our engineers have experience working on all makes and models of lifts, including Otis, KONE, Orona, Schindler, Stannah, Thyssen Krupp, Kleemman and Aritco. Our customers get the benefit of having their lift maintained by an experienced lift engineer along with the benefit of dealing with a family company who can offer very competitive rates.

7. What if I already have a maintenance contract with another company?

White Lift Services can still help. We would advise you check your contract, but in many cases we can still offer to replace worn equipment or carry out remedial repairs.

8. Help, I’m still confused!?

Get in touch! We love talking about lifts and we would be more than happy to have a chat about your requirements and how we can help…